We want you to be completely satisfied with your purchase. Please read our exchange and refund policy below for full clarity.
Returns accepted within 14 days of delivery, item must be unused and in original packaging.
Yes, exchanges are allowed for size, color or defects. Please contact support within 7 days.
Refunds are processed within 12-14 business days after item inspection.
Email us at fozkutayli@gmail.com with your order ID and reason for return. We'll guide you from there.
Consumer Contracts Regulations grant a 14-day "cooling-off" period, starting the day after you receive your order, where you can return most items for any reason and receive a full refund, including the original delivery costs. You then have a further 14 days to actually sendĀ theĀ itemĀ back
To initiate a return, please contact us via email at fozkutayli@gmail.com with your order number and the reason for your return. Once we receive your request, weāll provide further instructions on how to proceed.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 2-5 business days to your original method of payment.
We reserve the right to deny any return or exchange that does not comply with our return policy. Items returned to us without prior authorization will not be accepted.
For further questions, contact us . Weāre here to help and ensure your shopping experience remains worry-free.